How do I set up an order for a veg bag? Either email us at firstname.lastname@example.org, telephone Pat 07813 622890 or complete our Contacts Form.
When do you deliver? We deliver on Thursdays, weekly to most addresses but some locations are only fortnightly at present. More information on deliveries can be read here.
Do you delivery every week of the year? There are only three weeks of the year we don’t deliver. The Thursday between Christmas and New Year, the Thursday following Easter and the Thursday following the August Bank Holiday weekend.
How do I pay? We invoice and email you at the end of every month. You can pay with cash, cheque, standing order or bank transfer.
Is there a delivery charge? No, delivery is free.
Do I have to have a bag every week? No! We’re extremely flexible, we can deliver weekly (if you are in a weekly delivery area), fortnightly, monthly or for specific occasions to suit.
What time do you deliver? Do I need to be at home? We deliver between 1 and 4 on Thursday afternoons. You don’t need to be at home. In fact, most of our customers are out when we deliver. Advise us where you would like us to leave your bag, for example in a shed, porch or garage, under a hedge, behind a dustbin or under upturned boxes! We’ll also deliver to your work place if this is more convenient (and it’s in our delivery area).
Can I change or cancel my veg bag? We place our produce orders on Tuesday mornings for delivery on Thursdays, so cancellations and changes need to be made by Monday evening.
If I don’t like something, can I swop it for something else? Yes! Please advise us of your likes and dislikes and we will try our best to accommodate them.
How do I plan for holidays? Just let us know by phone or email and we won’t deliver that week
Are you organic? We are not exclusively organic but do pride ourselves on being all local. The majority of our fruits and vegetables are however certified organic and you can request an all-organic bag.
Can I start a collection hub from my school or work place? Yes! We have several veg bag drop off points in schools and workplaces and they are a great way to save on food miles.
I am a small business, can I order specific Growing Local produce for my needs? Yes! We deliver to cafes, guest houses and catering businesses.